The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 557 |
| Houston, TX | 376 |
| Washington, D.C., DC | 241 |
| Philadelphia, PA | 239 |
| Seattle, WA | 237 |
| Atlanta, GA | 213 |
| Denver, CO | 205 |
| San Francisco, CA | 148 |
| Miami, FL | 142 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 139 |
| Orlando, FL | 136 |
| Boston, MA | 124 |
| Detroit, MI | 116 |
| Portland, OR | 110 |
| Minneapolis, MN | 106 |
| Brooklyn, NY | 96 |
| Oakland, CA | 91 |
| Jacksonville, FL | 91 |
| Salt Lake City, UT | 85 |
| Littleton, CO | 79 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 64 |
| New York City, NY | 60 |
| San Jose, CA | 60 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Saint Paul, MN | 39 |
| Fort Myers, FL | 38 |
| Albuquerque, NM | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Chuck Smith (@chucklessmith) reported It’s interesting that Comcast doesn’t even fight you anymore on client retention. “Hello, yes? I’d like to cancel you. OK? Yes, I’m sure, goodbye.” And then they send you an email. I mean that’s a fascinating business strategy, and I don’t wish them well.
- M C (@Moe_MoeC) reported
@XfinitySupport how do i speak to a comcast. Xfinity agent. Phone number takes you to AI hell and you never speak to anyone before hangs up on you
- MountainDragon (@MountainDragon9) reported
@jamesmerilatt Fix this @comcast @Xfinity
- Jas✨🌼 (@Gorgeous_Jassy) reported
I feel like after being on ft with Chico I can work comcast customer service
- truth forall (@truthforall13) reported
Its time AT&T get the Message High Prices and Dropping of Programs like OANTV will result in consumers keeping there Dollars at Home.The Service including there Internet Service feels like the old Dial up service. Direct Cable Services are a better Choice. #1 Xfinity#2 Verizon
- LadyWolvie82 (@ladywolvie82) reported
@mgonmovies @DNCHI77 There was a demand from Comcast, Verizon and AT&T to end NN as they weren't making money (2 of the 3 are known to have iffy service in some areas). Money was used by them to be the reason why they wanted to end NN.
- Bryan Meads (@Bmeads85) reported
@Orioles HEY ORIOLES WAY TO MAKE IT DIFFICULT FOR A FAN TO LISTEN TO OR WATCH YOUR GAMES ONLINE. CAN'T STREAM THE RADIO BROADCAST, AND CAN'T WORK OUT A DEAL WITH COMCAST FOR MASN??? GET IT TOGETHER GOD DAMN YOU MAKE IT HARD TO BE A FAN. @masnsports
- Muscan/ Alexandra Raptopoulou sorry. (@__muscan__) reported
@SportsAskedMe @KensethFan17_20 being down there made more good teams cause there was so much money. Banning them legit killed those series. Also when a lot of the races where spread out and trucks and xfinity and cup didn’t race at the same tracks it helped keep cup drivers out unless someone was determined
- Annemarie Bridy 🇺🇦 (@AnnemarieBridy) reported
@comcast @Xfinity Funny how @comcast is literally the only choice I have for broadband service less than 10 miles outside of Washington, DC.
- 🐇🐇 PEACHY 🐥🐣 (@calipeachy) reported
@tonyposnanski You’re not gonna find much better. Comcast has destroyed the network from its Lean Forward days.
- Wayne B (@tweetswayne) reported
I'm on the phone with Verizon Business Fios/ phone. I will need therapy and counseling after this experience. I have been traumatized. I thought Comcast Business was the worst, no VZ topped them.
- THERE'S ~~NO~~SOLUTION~~ (@MokesnotGrey) reported
@Xfinity Virginia wifi has been down since like 11.
- 🏳️🌈 M-35 Mako 🏳️⚧️ (@GDAfterDinner) reported
Playing ranked late last night and I got disconnected mid-match twice 😰 Not only embarrassing, but I’ve never been dced mid-match. Comcast???
- Rekha Murthy (@rekha6) reported
@Xfinity you are so broken.
- Hannah Olsen (@HannahONews) reported
Xfinity is really out here testing my marriage with a service outage in our neighborhood on Masters Friday 😤
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