Electronic Quality Management System - eQMS - MasterControl (2024)

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Electronic Quality Management System (eQMS)

A complete digital quality solution makes it possible for quality managers to automate and coordinate essential compliance tasks across the entire organization.

Quality leaders take a proactive approach to quality management. The goal is to prevent errors before they happen and develop innovative processes to do so. This takes streamlined coordination and real-time collaboration across functional groups. Without a cloud-based electronic quality management system (eQMS), this level of operational and technical integration becomes near impossible. Find out how an eQMS helps you level up and compete against companies who already use digital solutions.

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Frequently Asked Questions About eQMS

What is an electronic quality management system and how does it differ from a paper-based system?

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The main difference between an eQMS and a paper-based QMS is chiefly the paper. Manual systems require you to complete and store physical documents while an eQMS lets you store and manage digital documents electronically. This means you can include digital file formats such as videos or images and automate versioning controls. As QMSis more than just a collection of documents, a robust electronic quality management software solution allows you to automate and coordinate all quality management processes.

What are the key benefits of integrating an eQMS with manufacturing operations?

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If you can effectively implement an electronic quality management software solution that automates both quality and manufacturing processes simultaneously, then you have a competitive system – one that embeds quality assurance/control throughout the entire product life cycle and lets you correct course in real time. Think MES meets eQMS. Integration means faster releases, less waste, and higher quality products.

What are the essential components of an eQMS that a quality organization needs to automate compliance tasks?

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The essential elements of any QMS must include documents, training, and quality event management (QEM). Of course, there are additional elements, including audit and risk management. Using a complete electronic quality management system, you can automate and integrate these tasks and align them with regulatory requirements so that your entire organization can coordinate compliance efforts.

How does an eQMS support continuous improvement initiatives and enable organizations to achieve operational excellence?

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Having an electronic quality management system with built-in checks and balances allows you to innovate and develop new processes in flexible ways so you can continuously improve and optimize operations in real time. Automation is a hallmark of digital solutions that makes it easy go beyond the limitations of paper-based change controls and safely remain within compliance frameworks.

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Automating Compliance Tasks With an eQMS

Continually striving to push performance to the highest levels and minimize waste is no short order - but it is just a day in the life of leading quality organizations.

  • Use an eQMS to automate document control.

    The conventional approach to quality managementinvolves generating an ever-growing collection of standalone documents that can enable point-in-time analysis of historical data. There are three things wrong with that sentence and the approach: standalone, point-in-time, and historical. In contrast, electronic systems offer dynamic and connected document management in real time.

    Quality personnel can use an electronic quality management system to manage the latest versions of documents from various entry points. They can share documents with partners or inspectors without having to track them down. Documents are always current, complete, and accurate due to process and data controls. When combined with a robust reporting application, you can quickly analyze large amounts of real-time data and use it to gain predictive insights.

  • Use an eQMS to automate training management.

    Staying up to date on training is an ongoing compliance concern that often shows up in warning letters and observations from regulatory bodies. In a paper-based system, it is easy to overlook missed training and not have a clear picture of who needs to be trained on what and when.

    Using an electronic quality management system it becomes possible to oversee an efficient employee training program – one that will never be at risk because of inadequate employee training. eQMS software can automate all training tasks including routing, tracking, follow-up, and escalation. Intelligent systems can even predict overdue training and/or recommend needed updates.

  • Use an eQMS to automate CAPA, deviations, and nonconformance management.

    Quality is hard enough when your QMS is running smoothly. When you add managing quality events to the mix, it becomes much more challenging, especially if you’re in the business of developing complex products. Effective quality event management (QEM) must include taking preventive steps aimed at detecting potential problems or nonconformances and eliminating them. How do you do that?

    The key to effective QEM is to use an eQMS to automate the management of quality events. With data-driven analytical tools, you can more easily gauge the level and frequency of problems and identify them in real time. You can automatically execute resolution protocols accordingly and preserve your corrective action/preventive action (CAPA) system for your most critical problems.

  • Use an eQMS to automate audit management.

    Fulfilling regulatory requirements requires adherence to good manufacturing practice (GMP)outlined in federal codes and international standards. Quality leaders go beyond GMP to innovate and model best practices.

    Striving to achieve high quality goals and remain in a continuous state of compliance is demanding to say the least. The key is to be able to demonstrate compliance at all times, even when documents and processes are in flux. Time never stops for quality.

    An electronic quality management system equipped with audit management tools is worth its weight in gold because it can automatically keep track of the who, what, when, and where – known as a timestamp – related to each action. It can also record and store 21 CFR Part 11-compliant e-signatures.

  • Use an eQMS to automate risk management.

    Risk management is more than a buzzword inquality management. It’s the sweet spot where innovation can occur withoutrisking compliance or product failure. Managing risk well is a tenacious reality and a necessity to maintain operational stability, right alongside ongoing compliance.

    Avoiding risk isn’t the answer, nor is it even possible. Throwing caution to the wind is also not the answer. It’s more about finding the balance between risk and reward without ever straying into hazardous territory.

    In order to find the balance and the sweet spot, leverage electronic quality management software that comes equipped with a risk matrix and can automatically notifies users when the balance is lost. An eQMS can connect you with other related functionssuch as documents, training, and QEM so you can efficiently keep risk in check without introducing more.

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